One of the first things you can try is to change the usb port where the cable connects. this is too basic, i know, but you’d be surprised at how randomly this fixes all hiccups when trying to upgrade/update the firmware.. Open itunes, reconnect the iphone and see if you can complete the update or restore. disable security software programs sometimes, anti-virus software and firewalls block your computer's access to apple's servers, preventing you from updating or restoring the iphone.. Reset your iphone x or iphone 8: quickly click and release the volume up button on your left. quickly click and release the volume down button on your left..
When idevice users experience problems with the ios software or unlocking, it is not uncommon for their lives to unravel. my passion is providing answers to your problems.. We use cookies to ensure that we give you the best experience on our website. if you continue to use this site we will assume that you are happy with it.. I had changed the battery and the screen of my iphone 5s and i was getting the error 9 and also the message screen of "cable connect to itunes". after taking the screen and doing the whole thing it worked..